Maintenance & Cleaning
Massimo Care Guide
Use the vacuum cleaner – frequently when the carpet is new as it will produce shed fluff for a period of time. Vacuum in the direction of the pile. Never with the brush down, and do not use robotic vacuum cleaner
Immediately dab the area with a white cotton cloth to prevent the stain penetrating the fibres. Carefully sprinkle a bit of water on the stain and dab again with a white cotton cloth. If the stain has not disappeared the rug should be cleaned by a professional. Never clean with chemicals!
It is a good idea to turn the rug around twice a year to avoid uneven wear and to place e.g. felt under the feet of heavy furniture standing on the rug. Note that the colors may fade if the carpet is exposed to strong sunlight for a longer period of time. Staining from the backside of the carpet may occur so it is recommended to use an underlay carpet on delicate surfaces.
In some of our qualities like Bamboo, Earth Bamboo and Earth press marks from furniture will occur. In most cases they can be removed by gently brushing the spot with a cotton cloth or by using a steam iron. Never use the steam iron directly on the rug. Press marks from chairs must always be accepted when using these qualities under a dining or a conference table.